I bring technical assistance directly into your home or business!. Is your computer not running quite like it was when it was new? Using the age of your computer, I will optimize your Windows computer and software to the best it can be. I am quite able to replace or upgrade hardware on-site. I will give you an honest and informed opinion about the state of affairs of your computer. An ounce of prevention IS worth a pound of cure. With over 15 years of Desktop computer experience, I will work quickly to ensure your computer is healthy and ready-to-go, when you need it most! Contact me to schedule an at-home appointment. FIRST TIME CUSTOMER?  Please call 613-622-0715 and I will book an appointment within 5 business days if possible.  Existing clients have preference; and my business clients have priority. CAPABILITIES: ► Professionally trained and highly skilled in Desktop computers. ► Professionally trained to replace or upgrade some Laptop hardware. ► Can perform some upgrades on-site with you that will improve the performance of your computer. ► Can deal with issues relating to any Windows operating system or software application. ► Always arrive equipped with all tools, components, devices, and software that are required. ► Customer must have own licensed copy of a Windows Operating System CD and/or Application Software CD ► All work is performed on-site, unless otherwise pre-arranged due to time, (eg: extensive downloading required and client's Internet is dial-up.) ► Large pool of highly skilled resources. AVAILABILITY: The service appointments can be scheduled between the hours of 9am and 5pm Monday to Friday (with the last appointment of the day schedule for about 4pm); otherwise arrangements can be made to drop off your computer and then once repairs are completed you can either pick-up or I can deliver in person to ensure your satisfaction Appointments made on a first come, first serve basis. I usually specify an approximate time of the appointment to within 2 hours, in case of unexpected delays. NB: If I have a small business client with an emergency, they take precedence over a residential service call. SERVICE CALLS: A competitive rate of $80 for the first initial hour (minimum) following in 15 minute increments.  I charge by the quarter hour for even more cost savings. During the time I am onsite, if it cannot be fixed to your satisfaction - you don't pay! PERIOD. 10% off members of the Chamber of Commerce in Renfrew or Arnprior - and other regular business clients. $ Charge Per 15 Minute Interval $ + applicable taxes 15 mins 30 mins 45 mins 60 mins 75 mins 90 mins 105 mins 120 mins $80.00 $80.00 $80.00 $80.00 $100.00 $120.00 $140.00 $160.00 1 HOUR Minimum for Service Calls.  The average service call is 1 1/2 hrs. My Services: I Come To You! © Mark Cassanto & Associates.  Friendly and Professional Service Since 2003. Mark Cassanto & Associates Made with Xara Email Me Today